About Your Privacy
We understand that reading a policy agreement can be a boring and time-consuming exercise, so to save you time our key privacy principles are outlined below,
We don’t collect your personal data unless we truly need it.
We don’t share your personal data with anyone except to comply with the law,
develop our products, or protect our rights.
We don’t store personal data on our servers unless required for the on-going operation of one of our services.
This policy explains what personal data we collect and how we use it.
The Users can be Customer ("End-Users", “Shoppers”) or Remarkable Humans Vendors ("Vendors"), who sell their products on our marketplace, representatives of Vendors.
Remarkable Humans does not take any responsibility of its Customers, Vendors or other third parties' privacy policies or processing of personal data in its Customers, Vendors, or third parties’ operations.
1. Collection of Personal Data
When you visit the Site, we collect Users' personal data through different means, which are explained below:
Most of the personal data we process is collected directly from the Users. Remarkable Humans may collect following personal data in the process of providing the Site and Service:
Device information such as web browser, IP address, time zone, and some cookies that are installed on your device. As you browse the Site, we collect information about pages you visit, products you view and how you interact with the Site.
Basic information such as name, billing/postal address, email address and phone number. This may include details about User’s employer (name, address, phone number, ABN) should such information be considered to be personal data
Authentication information such as RemarkableHumans.com.au username and password, and if any third-party service (e.g. Shopify, Facebook) is used to sign in, the user ID of that service
Information relating to our relationship such as purchased items, bought services, their start and end times and information on their use
Email information when you sign up to RemarkableHumans.com.au Email Subscriptions. We’ll use this to provide and send you relevant emails. An email service provider such as MailChimp (subject to change) will hold the information.
Social media information is collected when you use RemarkableHumans.com.au social media pages such as Instagram, Facebook (subject to change).
Following data is processed by Remarkable Humans third-party payments processor (e.g. PayPal and Stripe, subject to change):
– Payment data, such as credit card number and expiration date.
Remarkable Humans automatically collects and processes the following technical data
about the User:
- IP address, Geographical location data based on the IP address, Service access times, Statistics on page views, Any other automatically collected technical data.
– Furthermore, Remarkable Humans may also collect other anonymised statistics about the way the User uses the Services provided by Remarkable Humans.
2. Legal Basis and Purpose of Processing Personal Data
Remarkable Humans processes personal data for three main purposes: – Service
The primary purpose of collecting personal data is to provide the Sites and its Services, to manage the customer relationship and to issue accurate charges for the use of the Site to its Vendors.
The processing of personal data in this case is based on the agreement between the Customer or Vendor and Remarkable Humans.
This concerns for example, the data collected during the signing up for the Service, during the use of the Service and the technical data needed to run the Service in a secure manner and communications with Users.
– Marketing and other communications
Remarkable Humans may occasionally send its Customers and Vendors (when relevant personal data has been collected by Remarkable Humans itself) email to inform about new features, solicit feedback, or provide information on what is going on with Remarkable Humans and its products or services. We base this on our legitimate interest to provide Users with relevant information as part of the Services and to promote our Site.
– Service development and research
We always work to make our Site better. Therefore, we may use the User's data to improve the Site and its Services. We base this processing on our legitimate interest to grow and develop. Remarkable Humans may also collect technical data for statistical purposes to compile anonymous, aggregated statistics.
Remarkable Humans does not disclose personal data other than as described below.
3. Disclosures of Personal Data
We may disclose personal data to third parties to help us use your personal data, such as in the following cases:
Remarkable Humans may use subcontractors when providing its Site and Services. Our trusted subcontractors work on our behalf, and do not have an independent right to use the personal data we disclose to them. Remarkable Humans discloses personal data to its subcontractors on a need to know basis when necessary to process such data on Remarkable Humans’ behalf in order to provide Services. Subcontractors are subject to appropriate security and confidentiality requirements.
When required by law such as to comply with requests by competent authorities or in response to a subpoena, court order or other governmental request.
When we believe in good faith that disclosure is necessary to protect our rights, investigate fraud or to protect our Users’ safety or rights.
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Remarkable Humans uses third party cookies for various purposes.
We may use third party cookies for statistical purposes to compile anonymous, aggregated statistics, such as to estimate number of Users and detect which parts of the Service Users find most useful and identify features that could be improved. For such purposes, we use third party cookies, such as Google Analytics, to help analyse how our Users use the Service. The technical usage information (including IP address) generated by the cookie about use of the Service is transmitted to such third parties to compile statistical reports.
Remarkable Humans may also use third party cookies for marketing purposes to collect information about Users' browsing habits and to remember visits in order to make advertising more relevant to that User and to his or her interests. These cookies are usually placed by third-party advertising networks and social media providers.
5. Retention of Personal Data
6. Users' Rights
Users also have a right to data portability to the extent granted by applicable data protection rules. Data portability refers to a right to receive own personal data in a structured, commonly used machine-readable format and transmit your personal data to another data controller.
If a User thinks there is a problem with the way Remarkable Humans is processing personal data, the User has a right to file in a complaint to a data protection authority in Australia.
7. Data Controller
Contact details of the data controller: